Job Requisition ID:
R00035554
Job Category:
Professional and Technical
Organization:
SER-DIS-Epic-ORs
Location/s:
Main Campus Jackson
Job Summary:
Provides expertise and routine analysis in a specified area to ensure successful implementation of Epic software. Works collaboratively with information technology personnel, other Epic personnel, and users of Epic to provide operational support and to align and drive key electronic health records initiatives and programs.
Education & Experience
Bachelor’s degree in information systems, healthcare or related field, or equivalent combination of education/experience. Information systems experience in healthcare or related field preferred.
Certifications, Licenses or Registration required: Epic certification. If not Epic certified, must obtain Epic certification within 6 months of hire. An Epic assessment will be given to those candidates who pass the initial review step of the interview process.
Knowledge, Skills & Abilities
Proven ability to be flexible and accomplish assigned work, both independently and in a team environment, in a high-pressure on-call environment with changing priorities.
Responsibilities
- Determines requirements, designs, builds, tests, implements, maintains, documents and enhances business systems at Ticket and Task level.
- Conduct testing to ensure that systems and programs are tested and debugged
- Determines proper system implementation parameters, for smooth integration, transition and efficiency at break/fix level. Analyzes, detects, identifies and corrects technical problems and deficiencies at break/fix level. Implements business continuity procedures.
- Assists customers and dedicated trainers in the development of training materials.
- Submit documentation on issues, tasks performed, project statuses and other requests in timely fashion including actual resource hours used to complete the above.
- Communicates and works effectively with team members, supervisors and customers.
- Work with operational owners to support design and support development of new business processes.
- Monitors compliance of internal policies and operating procedures.
- The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.
Physical and Environmental Demands
Requires occasional travelling to offsite locations, occasional bending, occasional lifting and carrying up to 75 pounds, occasional crouching/stooping, occasional driving, occasional kneeling, occasional pushing/pulling, occasional reaching, constant sitting, frequent standing, occasional twisting, and frequent walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)
Time Type:
Full time
FLSA Designation/Job Exempt:
Yes
Pay Class:
Salary
FTE %:
100
Work Shift:
Day
Benefits Eligibility:
Benefits Eligible
Grant Funded:
No
Job Posting Date:
04/16/2024